View common questions below. For more support connect with us via the chat bubble below.
Questions
This often depends on life style, personal preference and any potential health issues.
Tape: #1 method world wide,easy to instal and maintain. Can be done at home DIY orin salon. Install takes 40 minutes and can be worn for 6-12 weeks before you will need to take them out and reapply them.
Weft: Pro choice, wefts give the fullest look with no glue or damage. Best for client who want a full look with minimal damage.
Keratin: A celebrity fav, K tips canallow you to create a full wig on your head that lasts 3 months before you need to take them out and reinstall them.
Drop us a line in the chat bubble below for colour matching. When in doubt go slightly lighter than your current colour as it will blend out better.
We only make blonde extensions from blonde donors, brunette from brunette and red from red. We tone the hair for 21 days in dyes made from plant extracts. This keeps the integrity of the hair.
Russian origin hair is straight to light wave. It is a finer texture and blends perfectly with most hair types.
No! We have tried and tested it with the worst products on the market. We even left it outside for two weeks during a hurricane. It still held up perfectly. Ouielle is perfect for busy women who want to look perfect every damn do with no extra effort.
No! We make our systems incredibly strong. to reduce shedding, and or breakage,turn down the heat and only use professional tools and products. Blow drying your hair at the root after a shower will have keep the tracks and bonds healthier.
With every day sun exposure and hot tools you can expect to see natural lightening. The beautiful part, it always blends in and looks more natural the longer you keep a set. We are always amazed at how the hair starts to blend ina and behave like the clients after time.
3-5 business days globally!
No, we are an exchange only company. Due to hygienic factors we have a strict policy. Hair can only be exchanged 7 days after receiving it. The void sticker cannot be tampered with. All other products are subect to their individual return and exchanges policies.
We have stylists around the globe that we can connect you with. If you would like to have more information on install methods drop us a line in the chat bubble.
Average wear time is 12+ months. Some clients like fresh hair and go 8 months, others keep theirs for up to 3 years. In short the hair will last you as long as you want it to last.
Yes, you can. The hair can absorb slightly faster. It can be bleached but is not always recommend as results can vary.
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I’ve been using ouielle extensions for months and when I first bought my last extensions, the tape on the extensions lasted 5 weeks before it needed to be replaced. I installed these new ones about a week ago and by day 2 I had 2 tape ins left in my hair… out of 20. I did not extensively or agressively brush my hair, or pull it in tight updo’s, I actually just braided it and went to sleep. I love ouielle extensions but I was a little disappointed in the quality of the tape.
This is some of the best hair that I have purchased and I am very picky with my extensions. This is my second set that I have bought and they wear very well and have not gotten tangled like most other extensions I have had. I highly suggest this brand!
I went from a cheap brand of extensions and struggled with tangling in the summer heat. I switched to Ouielle and haven’t had a single issue with tangling!! 10/10 recommend! Sooo worth the money not to deal with the frustrations caused by cheap, fake hair. Ouielle extensions look great and they make me feel great.
The hair quality of these is really top notch. However - there doesn’t seem to be as much hair on the invisibles, and they’re a lot flimsier than the regular option (I have both). I waited 72+ hours after installation on clean, unconditioned and totally dry hair with zero product to wash again. After I washed and cared for the extensions per professional instructions, I had 4/10 sandwiches completely slide out. The regular tape ins were fine. The remaining 6 sandwiches are sliding and will need to be removed and replaced with new tape in the next week, as they are also not holding up. This is all after ONE wash. Super disappointed, especially since the color didn’t match well (no returns on opened items), and they are significantly more expensive. I have emailed Ouielle directly twice and have received absolutely no response. Will not repurchase.
